Privacy Policy


IMMUNOSTEP knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy and Cookies Policies (hereinafter, the “Privacy Policies”). Please, remember that by visiting, submitting information, using our services and/or purchasing any products on our website, you acknowledge that you accept the practices and policies outlined in the current Privacy Policies and our Terms and Conditions, so please, review this Privacy Policies from time to time in order to keep inform about the same. If you do not agree with this Privacy Policies, please do not use our Site.

IMMUNOSTEP website (from now on, “the website”) is the exclusive property of IMMUNOSTEP, S.L (from here on out, “IMMUNOSTEP”), with headquarters in Avda. Universidad de Coimbra, s/n Centro de Investigación del Cáncer (C.I.C) Campus Miguel de Unamuno, 37007 Salamanca, tax ID NIF B-37373784 and mail address

In accordance with the provisions of REGULATION (EU) 2016 / 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 april 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing directive 95 / 46 / ec (general regulation of data protection), IMMUNOSTEP informs users that Personal Data provided through the website will be treated by IMMUNOSTEP as a Data Controlller. Moreover, personal data provided with relation to the purchase or return of any product will treat your data for the following purposes:

  1. The performance and enforcement of the purchase and sale contract over the products you have purchased, or of any other contract between you and us;
  2. Attending to your requests;

Providing information about IMMUNOSTEP products, sending commercial communications by e-mail and/or by any other means of communication once you have request them. You can change your preference with regard the reception of such communications by logging into the My Account section of this Website and changing your preferences or in the way specified in the referred commercial communications.

In the event you provide us with third parties´ personal information, you will be responsible for having informed and obtaining their prior consent as to the purposes explained below Third party information will be only used for

(a) managing the delivery or verification of the receipt of the goods and
(b) attending any query or suggestion which you or the third part may have.

IMMUNOSTEP is the sole owner of the files and would not use the information for any other purpose than those for which it was gathered, nor to transfer illegitimately those data to third parties.

IMMUNOSTEP only requires the necessary data for the provision of the services and the compliance with the aforementioned purposes. Also, IMMUNOSTEP undertakes to treat the personal data confidentially and to apply the necessary organizational or technical measures in order to avoid illicit or illegitimate accesses and uses, in accordance with the applicable law.

When necessary for the aforementioned purposes, IMMUNOSTEP will be able to disclose the personal information to its providers, financial institutions, anti-fraud entities, technological service providers, logistics providers, transport and delivery providers, or analytical companies, in order to provide users with enough guaranties on commercial operations. By filling any of the forms available on the website, you expressly authorize the treatment and disclosure of the information and data referred. Your authorization is extended to service providers within the United States or other Countries out of the European Union.

The user guarantees that the personal information provided is accurate, true and correct, and undertakes to notify IMMUNOSTEP any change or correction in that information. User will be the sole and exclusive responsible of any damage or loss caused to the site, to IMMUNOSTEP, or to any third parties because of the provision of misinformation, or non-exact or incomplete information through the website forms.


You may exercise your rights to access, rectification, suppression, portability, limitation and objection in accordance with the applicable laws and regulations, by sending an e-mail to the following e-mail address:, indicating your name and surnames and attaching a photocopy of your ID card. You can also write a letter to the postal address mentioned above.

We also inform you of the right to file a complaint with the Spanish agency of data protection or control authority of the country in which you are in the event of being dissatisfied with the processing of data made by this website.

In compliance with the provisions of article 22.2 of Law 34/2002, of 11 July, on information society services and electronic commerce, we inform you that the WEB will only use data storage and retrieval devices (‘ cookies ‘ ) When the user has consented to this, according to what is indicated in the popup window of the user when he first accesses the Web, and in the terms and conditions that every user must know.